There is, to my mind, no reason to need to create any ‘case’ for social media any longer. Profitable companies get it.
As evidence, PR Firm Burston-Marsteller did a survey of Fortune 100 companies. 79% of these companies are using at least one of Twitter, Facebook, Youtube, or a blog.
65% of Fortune 100 companies have Twitter Accounts. In the US, the average Fortune 100 company has 6.6 ‘official’ Twitter accounts.
